About Fallon Health
Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit fallonhealth.org.
Brief Summary of Purpose:
The primary responsibility of the Medicare Operations Coordinator is to maximize productivity of Medicare Sales by providing sales and marketing support that assists in the growth and retention of FH Medicare membership. Additional responsibilities include the implementation/coordination of retention activities for our Medicare products. Provide company and product information, resolve non-complex service issues and close sales as needed.
A good deal of this role will be monitoring sales calls remotely from your desk with an eye towards call compliance, call scripts and regulations.
It is a 40 hour a week role but that could flex to 32 for the right person.
Bachelor’s degree or equivalent combination of education and experience.
MA Health insurance license or ability to obtain license within 6 months of obtaining position
Annually, required to pass a product certification exam
Annually, required to take the AHIP certification