Fallon Health

  • VMware Engineer/Administrator

    Location US-MA-Worcester
    Posted Date 3 weeks ago(11/2/2018 4:26 PM)
    Job ID
    # Positions
    Information Technology
  • Overview

    About Fallon Health

    Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit fallonhealth.org.

    Brief Summary of Purpose: The VMware Engineer/Administrator role is to provide strategic design and consultancy within Infrastructure services around VMware View/ESXi, leveraging both existing and proposed cloud services within the health plan or partners. The VMware Engineer will work to develop an integrated view of the IT architecture, using a repeatable approach, cohesive framework, and available industry standard technique. This is a hands on role that requires a long term view and the willingness to deploy and implement recommended solutions.


    Strategy and Planning

    • Establish, design and support an enterprise virtualization architecture that provides the required capacity and controls. Supports the long-term strategic goals for enterprise virtualization technologies within the Health Plan.
    • Develop workload migration plan in conjunction with data owners and other technical resources
    • Acquisition and Deployment
    • Work with end users and administrators to implement virtualization architectures that utilize industry best practices
    • Deploy and configure technologies and corresponding software
    • Implement virtualization technology policies, and procedures for disaster recovery implementing replication technologies for maximum systems uptime.
    • Establish appropriate end-user access control levels
    • Operational Management
    • Virtualization Infrastructure Experience utilizing VMware vSphere including upgrades and deployments
    • Virtual Desktop Administration (VMware Horizon View) including upgrades and deployment
    • VDI User Profile Management (VMware UEM or App Volumes)
    • Virtual Application Installation, Support, Testing, and Troubleshooting
    • Windows Troubleshooting (Active Directory, DNS, DFSR and GPOs)
    • Enterprise Cloud Management and Administration (desired: vRealize Automation)
    • Management of Enterprise Virtual Systems and Networks (desired: vRealize Operations Manager)
    • Follow change control, incident response, and testing processes for modifications to virtualization technologies
    • Anticipate, mitigate, identify, respond to, and resolve issues with virtualization, storage access, and data retrieval
    • Research and make recommendations on virtualization products, services, and standards in support of procurement and development efforts
    • Monitor, analyze, and predict trends for virtualization infrastructure performance, space allocation, and data growth to recommend enhancements to the IT storage team

    PRIMARY JOB RESPONSIBILITIES (includes duties that represent 5% or more of employee's time)


    • Create power cli scripts to support automation and administrative simplification
    • Maintain virtual systems support and architecture documentation
    • Manage and/or provide guidance to junior members of the team
    • Works off hours to provide support for systems administration
    • Provide clear, helpful and considerate instructions to end-users

    RESOURCES (SYSTEMS, etc.) used in performing role


    • Must have internet access at home for remote troubleshooting and support
    • Must have a smart phone with the ability to receive text/SMS messages(a percentage of this will be paid for by the company)
    • Must be able to work in a 24/7 on-call rotation
    • Limited travel required.


    • 5+ years of professional VMware system administration experience
    • 2+ years of VMware VDI/View administration experience
    • VDI User Profile Management
    • VMware UEM
    • App Volumes
    • Strong knowledge in cloud virtualization platforms like VMWare vSphere, VMWare vRealize Solutions
    • Transition, Architecture, Support and Rollout
    • PowerCLI scripting experience preferred not required
    • RedHat Linux experience preferred not required




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