About us:

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief summary of purpose: 

• Serve as key resource for internal and external customers providing guidance and information on contractual matters to ensure requirements for contracts are met.
• Ensure all relevant contract documents are in compliance with respect to company policies, federal and state regulations.
• Facilitate contracting through interactions and correspondence with internal business owners, Compliance, IT Security, MassHealth, SCO, Regulatory Affairs and legal counsel as appropriate.
• Work collaboratively with FCHP business owners on vendor contract bid preparation, analysis and amendment processes including supplier recommendations and preparation of final contracts.
• Maintain the established process for FCHP vendor contracts – ensure all key vendor and terms are included and easily reportable.
• Research renewals of existing contracts in a timely manner, working with business owners to confirm use of product or service.
• Ability to handle a high volume of work in a team-based environment that consistently meets deadlines.
• Excellent organizational and time management skills including the ability to manage multiple projects.

Primary Job Responsibilities

Contract Administration:

• Manage a central vendor contract database/file that includes information on contract terms and deliverables. 
• Assist the Director in managing new contracts from start to completion through uploading to contract repository.
• Independently review, prepare, negotiate, and execute a significant number of operational contracts, including but not limited to, Confidential Disclosure Agreements, Master Services Agreements, Statements of Works, Task Orders, Work Orders, Data Transfer Agreements, Consulting Agreements, Business Associate and Amendments and Requests for Proposals.
• Track and report all contracts and significant provisions, including termination dates, renewal dates, Certificates of Insurance, Statement of Controls Reports, etc.
• Vetting of new suppliers as part of contracting process to include reference checks and vendor’s financial status as applicable.
• Ongoing vendor management to ensure all contract terms and conditions including regulatory and compliance related requirements are being met.
• Perform all aspects of contract lifecycle processing with necessary accuracy of order entry data, and necessary focus on contract funding, scope changes, contract amendments, delivery, legal requirements, etc.

Procurement Activities:

• Assist with the continuing development and coordination of purchasing policies, procedures, and workflow.
• Assist with the ongoing centralization of the procurement function and maintaining an efficient and effective centralized procurement system.
• Lead efforts in identifying goods and services that could be run through reverse auctions for price compression.  Work with reverse auction house(s) to schedule and run those events.
• Work with FCHP business owners on vendor contract negotiations to obtain best possible value for the Company prior to issuance of a PO
• Responsible for developing RFP’s and leading most RFP processes.
• Monitor compliance with all purchasing agreements to ensure maximum cost savings.
• Work with FCHP designated staff on the purchase order process.
• Independently audit available Company information (ie – vendor invoices) to identify cost saving opportunities.
• Review and assign purchase requisitions to internal buying staff.
• Coordinate purchasing activities within organization.
• Support and assist with other Purchasing functions

 Expense Control Activities:

• In conjunction with the Director of Procurement and Strategic Cost Analysis, we perform the following functions:
• Promote the development of expense control / cost discipline programs across the organization.
• Oversee and influence purchasing decisions across the organization and particularly within IT and facilities.
• Analyze Vendor invoicing and payment information to assist business owners in resolving any conflicts.
• Oversee and maintain select policies and procedures (e.g. New Vendor Onboarding, Corporate Purchasing, and others as identified through the course of work) as requested by the Director.
• Assist the Director by leading vendor negotiations on existing and new engagements.

 Other Activities:

• Conduct all business using strong interpersonal skills and excellent methods of communication across all levels of the organization and with vendors, and other stakeholders. High degree of self-motivation required to independently perform assignments, for example:
• Meet or exceed expected expense/procurement saving targets
• Monitor and analyze the execution of programs, conduct complex schedule analyses, earned-value analyses, and change management evaluation, makes/recommendation resource allocation and budget adjustments.
• Participate in vendor selection activities and challenge the status-quo regarding all aspects of the negotiation activity.
• Coordinate and implement financial analysis for identifying and tracking expense savings opportunities.
• Perform special projects and ad-hoc requests as needed from time to time.

Qualifications requirements

Education:  BS in Business Administration preferred or equivalent experience

Experience:  5+ years contract management, procurement and product management experience is required. Strong knowledge of procurement practices and contract management. Experience negotiating software licensing and consulting services. Contracting and Purchasing experience in healthcare or medical field is a plus.  Oracle Cloud ERP experience is preferred.

Competencies:

• Demonstrates commitment to the Fallon Community Health Plan Mission, Values and Vision.
• Specific competencies essential to this position:
  • Adaptability 
  • Team oriented    
  • Builds relationships     
  • Works independently
  • Excellent written & oral communication skills
  • Analytical ability
  • Problem Solving
  • Strong negotiating skills  
  • Advanced proficiency in Microsoft Word and Excel
  • Ability to deal tactfully and diplomatically with staff at all levels

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay Range Disclosure:
In accordance with the Massachusetts Wage Transparency Act, the pay for this position is$ 100,000-$ 115,000 annually which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities.