About us:

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief summary of purpose: 

The Payroll/HRIS Associate provides support for payroll processing and HRIS system maintenance. This role assists with data entry, employee record updates, system schedules, and responds to employee questions related to payroll and HRIS while ensuring accuracy, confidentiality, and compliance.

Primary Job Responsibilities

• Assist with bi‑weekly payroll processing, including manual checks as needed.
• Process payroll transactions as needed, including retroactive adjustments, bonuses, and tuition reimbursements.
• Enter and maintain new hire information and routine employee changes in the HRIS.
• Partner with the HRIS/Benefits Coordinator to enter, audit, and correct employee benefit deductions, including missed deductions and benefit‑related payroll corrections.
• Ensure adherence to HRIS and payroll processing schedules.
• Assist in resolving employee payroll and HRIS system issues.
• Respond to employee questions related to payroll and HRIS.
• Support HRIS user access and assist with system training as needed.
• Maintain data accuracy, confidentiality, and compliance with internal policies and procedures.

Associate’s Degree preferred or equivalent experience.

License/Certifications

N/A

Experience

One to two years of payroll and/or HRIS experience, with a basic understanding of business operations and the ability to analyze information with guidance. Demonstrated ability to learn new concepts and systems, follow established processes, and assist with problem resolution as needed. Ability to work effectively as part of a team and understand how assigned tasks support department operations.

Strong interpersonal and communication skills, with the ability to interact professionally and ask questions when clarification is needed. Ability to manage multiple tasks, remain flexible in a fast‑paced environment, and adapt to changing priorities with direction. Demonstrated service orientation with attention to detail, accuracy, responsiveness, and a commitment to supporting employee needs.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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